Privacy Policy.

Thank you for visiting our website. We are committed to protecting and respecting your privacy.

This Privacy Policy sets out the basis on which we process any personal information we collect about
you or that you provide to us.

We may change this Privacy Policy from time to time, so please check back frequently.

About us

This website is operated by Forest Marble Ltd. For the purposes of UK data protection law, the data
controller is Forest Marble Ltd of 24 Warminster Road, Westbury. Wiltshire. BA13 3PE.

Our Data Protection Officer is William Parfitt and can be contacted by emailing
will.parfitt@forestmarble.co.uk.

Information we collect about you

We collect and process the following information about you:

• Information you provide to us. You can provide us with information about you by filling in
forms on our website or by contacting us by telephone, email or otherwise. The information
you provide to us may include your name, address, email address, telephone number and any
other information you choose to provide.

• Information we collect about you. When you use our website, we automatically collect
information about you, your computer or mobile device, your IP address and information
about how you use our website and other websites.

• Information we receive from other sources. We may receive information about you if you
use a property portal website to contact us. This could include details of your property search
and information about your likely interests. We may combine this information with other
information you provide to us or which we collect about you.

How we use your personal information

We use personal information about you for the following purposes:

• Providing services to you. We use your personal information to provide you with information
and services that you request from us and to administer any promotions or competitions you
enter with us.

• Marketing and advertising. We use your personal information to provide you, or to permit
selected third parties to provide you, with information about goods or services that we think
will interest you.

• Service improvements. We may use your personal information to tell you about changes to
our services and to help keep our website secure.

The legal basis for processing your personal information in these ways is typically one of the following:

• Consent. You have consented to us using your personal information for this purpose. You can
withdraw this consent at any time by emailing will.parfitt@forestmarble.co.uk.

• Performance of a contract. It is necessary for us to process your personal information to
perform a contract with you, or for us to take steps on your instruction prior to entering into
a contract with you.

• Legitimate interests. It is in our legitimate interests to use your personal information for this
purpose to operate our website, to provide and promote our services, and to protect our
business.

• Legal obligations. It is necessary for us to process your personal information to comply with
the law.

Sharing your personal information

We may share your personal information with third parties in the following circumstances:

• Landlords, tenants, vendors and purchasers. When you ask us to do so, we may share your
personal information with current or prospective landlords, tenants, vendors and purchasers
(and their respective advisors) in relation to any potential sale or rental. If any of these third
parties is a business, then they will become a data controller of the information we provide,
and their own privacy policies will apply.

• Our business partners, suppliers and subcontractors. We may provide your personal
information to our business partners, suppliers and subcontractors who are providing services
to us, or where necessary to provide a service you have requested.

We may also share your personal information in order to obtain professional advice, or to comply with
a legal obligation or a request from law enforcement or another regulatory authority.

Storing your personal information

The information we store about you is stored on computer systems based in the European Economic
Area (EEA).

Unfortunately, the transmission of information over the internet is not completely secure. We will do
our best to protect your personal information but cannot guarantee the security of your information
transmitted to our website. Once we receive your information, we will use strict security procedures
to try to prevent unauthorised access.

We will store your personal information for as long as is necessary for the purposes for which it is
processed. These periods will vary depending on the nature of the information and your interactions
with us.

Cookies

We use cookies and other similar technologies to distinguish you from other users of our website. This
helps us to provide you with a good experience when you browse our website (for example, to
remember your details and improve our website). By using our website, you agree to our use of
cookies.

Refusing or withdrawing your consent to cookies

You may adjust your browser settings to refuse cookies, but some of the services on our website may
not work if you do so. You can find out more information about cookies at www.allaboutcookies.org
and www.youronlinechoices.eu. You can disable cookies placed through AddThis by clicking here.

Your rights

You have the right to tell us not to use your personal information for marketing purposes. You can
exercise this right by unsubscribing using the link in any of the marketing emails we send you.

UK data protection law also gives you the right to access your personal information, to object to the
use of your personal information for certain purposes, and the right to erase, restrict or receive a
machine-readable copy of your personal information. You can exercise any of these rights by
contacting us at the address above or by emailing will.parfitt@forestmarble.co.uk.

We will comply with the law in responding to your requests. That means that there may be some legal
reasons why we cannot comply with all requests.

Links to other websites

Our website may contain links to other websites that are not run by us. If you follow a link to another
website, please note that other websites have their own privacy policies and we are not responsible
for those policies or other websites’ content. You should check these privacy policies before
submitting any personal information to these websites.

Contacting us

If you have any questions about this Privacy Policy or the way we handle your personal information,
please contact us at:

Forest Marble, 4 Harris Close, Frome. BA11 5JY

or

will.parfitt@forestmarble.co.uk

We hope that we will be able to answer any questions or concerns that you have. You have the right
at any time to raise your concern with the Information Commissioner’s Office at:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

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